Terms and Conditions 

1. Introduction

Welcome to Elvatech Accessories. These Terms and Conditions govern your use of our website and the purchase of products from our online store.

By accessing or using our website https://elvatechaccessories.co.ke, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

2. Eligibility

To use this website and place orders, you must:

  • Be at least 18 years old, or

  • Use the website under the supervision of a parent or legal guardian.

By using this website, you confirm that you meet these eligibility requirements.

3. Account Registration

You may create an account on our website to make purchases and manage orders.

When creating an account you agree to:

  • Provide accurate and complete information

  • Keep your login credentials confidential

  • Notify us immediately of any unauthorized access to your account

You are responsible for all activities that occur under your account.

Elvatech Accessories reserves the right to suspend or terminate accounts that violate these terms.

4. Product Information

We strive to ensure that all product descriptions, prices, and images displayed on our website are accurate.

However:

  • Product colors may vary depending on device screens

  • Product availability may change without notice

  • We reserve the right to correct pricing errors or update product information at any time

5. Orders and Acceptance

When you place an order on our website:

  1. You will receive an order confirmation.

  2. Orders are subject to availability and payment verification.

  3. We reserve the right to cancel or refuse any order if necessary.

If an order is cancelled after payment, a full refund will be issued.

6. Pricing and Payments

All prices listed on our website are in Kenyan Shillings (KES) unless otherwise stated.

We accept payments through the following methods:

  • M-Pesa

  • Cash on Delivery (where applicable)

  • Direct Bank Transfer

  • PayPal

  • Visa

  • Mastercard

Payment must be completed before orders are processed unless Cash on Delivery is selected.

7. Shipping and Delivery

Elvatech Accessories delivers products within Kenya.

Delivery timelines may vary depending on location and product availability.

Typical delivery times:

  • Nairobi: 1–2 business days

  • Other regions in Kenya: 2–4 business days

Delivery costs and options will be displayed during checkout.

We are not responsible for delays caused by courier services, weather conditions, or other circumstances beyond our control.

8. Returns and Refunds

Returns and refunds are handled according to our Returns and Refund Policy.

Generally:

  • Items may be returned if defective, damaged, or incorrect.

  • Returns must be requested within the specified return period.

  • Returned items must be unused and in original packaging.

Refunds will be processed once returned items are inspected and approved.

9. Intellectual Property

All content on this website including:

  • logos

  • images

  • product descriptions

  • graphics

  • website design

is the property of Elvatech Accessories and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any content from this website without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for illegal activities

  • Attempt to hack or damage the website

  • Upload malicious software or viruses

  • Engage in fraudulent transactions

  • Use automated systems to scrape data from the website

Violation of these rules may result in suspension of access or legal action.

11. Limitation of Liability

Elvatech Accessories will not be liable for any indirect, incidental, or consequential damages arising from:

  • the use of our website

  • delays in delivery

  • product misuse

  • website interruptions

Nothing in these terms limits rights granted under applicable consumer protection laws in Kenya, including the Consumer Protection Act 2012.

12. Third-Party Links

Our website may contain links to third-party websites.

We do not control or take responsibility for the content, policies, or practices of these external websites.

13. Changes to These Terms

Elvatech Accessories may update these Terms and Conditions at any time.

Changes will take effect immediately once published on this page.

Continued use of the website indicates acceptance of the updated terms.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya.

Any disputes arising from the use of this website will be subject to the jurisdiction of Kenyan courts.

15. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Elvatech Accessories
Munyu Business Centre
Shop A9 Munyu Road
Nairobi, Kenya

Phone: +254 723 918450
Email: sales@elvatechaccessories.co.ke